We at Ekinoks Software Ltd. ("Ekinoks" or "we") are constantly striving to provide excellent service to you, our clients and business partners, while building a long-lasting relationship with you. To achieve these goals, we occasionally need information about you when you visit our sites.
This policy covers how Ekinoks collects, uses and protects the information we gather through your use of the Ekinoks products, Ekinoks Websites (defined below) and in connection with off-line communications.
Specifically, Ekinoks may collect this information from electronic analytics, offline and online registrations and forms, communications and interactions, and sales inquiries and transactions. We also may use third party sources, such as opt-in lists. Please note that this policy may still apply if you elect private browsing.
No matter how Ekinoks comes to have your information, we want you to know that we respect the privacy of your information and that you should be aware of how we handle it.
Links to Other Sites
Although Ekinoks uses great care to select content for our Ekinoks Websites, including links to websites of third parties, we disclaim any responsibility for content that is found on these other websites. We encourage you to review the privacy statements of the other websites to understand their information practices.
Our Commitment to Your Privacy
Clients, business partners, staff and candidate staff of Ekinoks together with the site users are hereinafter collectively refered to as "parties."
Ekinoks does not:
Information You Knowingly Give Us
Within our Ekinoks Websites, you may be asked to give us personal or organizational information in order to purchase or receive information about a product or service. We may collect this information through different methods, including:
You may also be given the option of registering a profile with us which would store your name, purchase history, and billing information to make it easier for you to shop and purchase products/services from us in the future. You may opt out of this feature at any time by changing/canceling your profile online.
Ekinoks may collect other information, including, but not necessarily limited to:
We may also supplement information you provide with information received from third parties.
Statistics and Information Collected as You Browse
As you browse our Ekinoks Websites, our web servers collect information about your visit, not about you personally. Via Web server logs, we monitor statistics such as:
While we gather this type of information, none of it is associated with you as an individual. We use these statistics to improve our Ekinoks Websites, to monitor their performance, and to make it easier for you and other visitors to use the sites.
Our Ekinoks Websites also log Host Names (or IP addresses when the Host Name is not available) for systems administration and security purposes. These logs are monitored and analyzed to maintain systems and information security and allow us to constantly improve the value and the availability of the web content.
We also use a tracking technique that employs embedded URLs to allow use of the site without cookies. Embedded URLs allow limited information to follow you as you navigate the site, but is not associated with personal information and is not used beyond the session.
On our Ekinoks Websites, we may use embedded pixel technologies on selected pages for the purposes of identifying unique user visits to the Ekinoks Websites as opposed to aggregate hits. In addition, embedded pixels or other technologies may be used in e-mails to provide information on when the e-mail was opened to track marketing campaign responsiveness; information collected using these technologies may be associated with the recipient's e-mail address.
A cookie is a small, encrypted data string our server writes to your hard drive that contains your unique User ID. Cookies on the Ekinoks Websites may collect a unique identifier, user preferences and profile information and membership information. Ekinoks' server will query your browser to see if there are “cookies” previously set by the Ekinoks Websites.
A cookie cannot be used to access or otherwise compromise the data on your hard drive. While we do not offer an opt-out for cookies, browsers provide you information and control over cookies. You can set your browser to alert you when a cookie is being used, and accept or reject the cookie. You can also set your browser to refuse all cookies or accept only cookies returned to the originating servers. You can generally disable the cookie feature on your browser without affecting your ability to use the site, except in some cases where cookies are used as an essential security feature necessary for transaction completion and might be required to complete certain functions on our Ekinoks Websites.
We may use flash cookies, also known as "local shared objects", on our Ekinoks Websites that employ Flash technology. Flash cookies are small files similar to browser cookies and are used to remember the site’s settings to personalize the look and feel of the site. Like normal cookies, Flash cookies are represented as small files on your computer.
Third Party Cookies
Ekinoks may engage one or more third party service providers to track and analyze usage and volume statistical information from visitors to the Ekinoks Websites. The service provider(s) set cookies on behalf of Ekinoks.
How Ekinoks Uses and Shares This Information
The information you submit on Ekinoks Websites may be used or shared with third parties for any of the following purposes:
The security of your personal information is very important to Ekinoks. You may refer to Policy on Protection and Processing of Personal Data and Processing of Personal Data Explanatory Statement to be informed on processing and protection of your personal data.
We have in place physical, administrative and technical safeguards designed to protect your personal information from unauthorized access. In addition, Ekinoks uses standard security protocols and mechanisms to exchange the transmission of sensitive data such as credit card details. When you enter sensitive information such as your credit card number on our site, we encrypt it using Secure Socket Layer (SSL) technology.
In the event that your personal information is acquired, or is reasonably believed to have been acquired, by an unauthorized person and applicable law requires notification, we will notify you of the breach by e-mail, fax, or surface mail. We will give you notice promptly, consistent with the reasonable needs of law enforcement and/or Ekinoks to determine the scope of the breach and to investigate and restore the integrity of the data system.
We may use third parties to assist you if you have questions while using our sites, teleconference services to provide you with webinars and demos, and a service provider to host and provide our content. When you sign up to receive any of these services, we will share your personal information only as necessary with the third party solely for the purpose of providing that service. In addition, we may use a specialized third party for our subscription billing platform.
We provide the information to our trusted distribution partners who work on behalf of or with Ekinoks under confidentiality agreements. These companies may use your information to help Ekinoks communicate with you about offers from Ekinoks and our partners. These companies do not have any independent right to share this information. If you would like to opt out of having your information shared with these third parties you may Contact us, but please note that opting out may preclude you from licensing certain products due to our point of sale processes.
Commitment to Children's Online Privacy
Ekinoks Websites are not directed at children. Ekinoks does not knowingly accept online personal information from children under the age of 18. If you are under 18 or otherwise would be required to have parent or guardian consent to share information with Ekinoks, you should not send any information about yourself to us.
Cross Border Transfers
Ekinoks operates worldwide, and have developed global data practices designed to assure your personal information is appropriately protected. Please note that your personal information may be transferred, accessed and stored globally as necessary for the uses stated above in accordance with this policy. By using the Ekinoks Websites, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules than those of your country.
We ask you not to send us or share any sensitive personal information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, criminal background or trade union membership).
Update & Correction
If you have any privacy concerns or would like to correct and/or update your information, please Contact us.
While the majority of questions and issues related to access can be handled quickly, complex requests may take more research and time. In such cases, issues will be addressed, or you will be contacted regarding the nature of the problem and appropriate next steps, within fifteen days.
Changes to Policy