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System Support Specialist

(SSS-EKN-1 Full Time)

At least 2-year university degree (Computer Programming, Computer Technologies or related departments are preferred).
At least 2 years of experience in system support.
Very good knowledge of Linux operating systems.
Knowledge of Windows operating systems.
Knowledge of Active Directory installation and management.
Basic knowledge of network management and security.
Ability to detect and solve hardware and software failures.
Good level of problem solving and analytical thinking skills.
Customer-oriented working principle.
Prone to teamwork, strong communication skills.

Identify and resolve technical issues that occur in internal and customer systems.
Perform system installations, updates and maintenance.
Perform Active Directory configuration and management operations.
Monitor network and system performance, identify potential issues in advance and produce solutions.
Provide technical support for users and provide training when necessary.
Manage hardware and software inventory.
Make recommendations for the integration of new systems and the improvement of existing systems.
Take security measures and perform backup operations regularly.
Check network and system security periodically.

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